Manage SpherePhone (Virtual Phone Number)

NOTE: SpherePhone offers virtual phone number services; it is not a Voice Over IP (VoIP) system.

How to Make Outgoing Calls Using SpherePhone Virtual Phone →
What is the Spherephone Virtual Phone service? It is, in short, having a virtual phone number that you can use just as you would a regular phone number....
Wed, Jun 23, 2021 at 9:01 AM
Add a Virtual Telephone for a Customer →
Operators can add SpherePhone services on behalf of a user by following the steps below: Click on the section titled "Customers" Search for ...
Thu, Nov 9, 2023 at 2:10 PM
Enable or Update Outgoing Calls →
Calls using our virtual phone number can be made from a cell phone or a landline by enabling outgoing calls. This allows customers to use their personal pho...
Wed, Jun 23, 2021 at 9:03 AM
How to Setup Voicemail →
You can add voicemail service to your virtual phone number by following the steps below:  Go to the section titled "Customers" Search for the u...
Thu, Nov 4, 2021 at 1:18 PM
Update a Forwarding Number, Update Company Name, Add Extensions →
You can easily update a forwarding number, company name, and add an extension for your virtual phone number by following the steps below:  To update a f...
Wed, Jun 23, 2021 at 9:05 AM
View Customers Phone Usage →
Operators can view their users' virtual phone usage by following the steps below: Go to the section titled "Customers" Search for the user ...
Wed, Jun 23, 2021 at 9:05 AM
Porting SpherePhone Virtual Number →
Customers can port their virtual phone numbers into their account on SphereMail as well as porting their SpherePhone number out of the platform. However, in...
Thu, Jul 22, 2021 at 12:25 PM
Cancel a Phone Number →
To cancel a user's virtual phone number follow the steps below: 1. Go to the section titled "Customers" 2. Search for the user in the sear...
Wed, Jun 23, 2021 at 9:49 AM
Live Receptionist Service →
Personalized call answering by a live receptionist is available when this service is activated. To activate this service, simply go to your My Account page ...
Wed, Jun 23, 2021 at 9:50 AM